Privacy Policy - Barnes House Clearance
At Barnes House Clearance, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services.
1. Introduction
Your privacy is important to us. This policy explains our practices regarding the collection, use, and disclosure of your personal data.
2. Information We Collect
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Service-related Information: Details about the items you need cleared, access instructions, and scheduling preferences.
- Payment Information: Credit card details and billing information for processing payments.
3. How We Use Your Information
We use the collected information to provide and improve our services, communicate with you, and ensure a seamless experience. Specifically, we use your data to:
- Process and complete your house clearance requests.
- Respond to your inquiries and provide customer support.
- Send you updates, confirmations, and related information.
- Improve our website and service offerings based on your feedback.
4. Data Protection
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Secure data storage solutions with encryption.
- Regular security assessments and updates.
- Access controls to ensure that only authorized personnel can access your data.
4.1 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Trusted Service Providers: Companies that assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: When required by law, such as to comply with a subpoena or other legal process.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information provided below.
6.1 Access and Correction
You can request a copy of the personal data we hold about you and request corrections to any inaccuracies.
6.2 Deletion
Under certain circumstances, you can request that we delete your personal information.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Children's Privacy
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received personal information from a minor, we will take steps to delete such information immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us.
11.1 Feedback
Your feedback is valuable to us and helps improve our services.
11.2 Inquiries
For any inquiries related to your personal data, please contact our data protection officer.
Effective Date: October 27, 2023